Shipping policy

Shippings costs are calculated automatically for shipping painings on a roll and uninsured.

Please let me know if you want your piece to be sent on a roll or in a box, if you want the work to be send insured or not. 

Please kontakt me before purchasing if you are not sure. The costs can be calculated separetly for your destination.

Important

Seller is not responsible for any delay during the shipping process. Buyer is responsible for any customs or import taxes that may apply.
In case of loss or damage during the shipping the seller will be responsible to pay a full refund if the buyer has committed to and paid for an insured shipping.



Return Policy


If for some reason the buyer is not happy with the product,please contact the artist alenareit@yandex.ru 


Return

In case of return, product(s) must be returned within 14 days after arriving. Refund will be given as soon as the product is returned to the seller in same condition as when it was purchased.


The shipping method must be the same as when was purchased (i.e. insured,tracked, properly packaged).
Rreturn shipping will be paid ba buyer. Any additional costs such as customs fees or ather additional costs will be paid by buyer.

Thank you for your understanding!
For any further questions, please contact the seller at alenareit@yandex.ru